Adam Kaplan

Adam Kaplan has a diverse work experience in various roles and industries. Adam is currently the Director of Key Accounts at EnGen, where they are responsible for managing important client relationships. Prior to this role, they served as the Director of Customer Success at EnGen, where they designed and implemented the customer journey for clients in the adult education, higher education, workforce development, and employee upskilling space.

Before joining EnGen, Adam worked at Voxy, where they held multiple roles including Lead Customer Success Manager, Customer Success Manager, Learner Success Agent, and Virtual English Instructor. Adam was responsible for ensuring the success and satisfaction of customers and learners on the platform.

Adam also co-founded Hatch Language Center, where they played a key role in its establishment and operations. Additionally, they worked as a French Photoboarder at Competitrack and an English Teaching Assistant at Lycée Professionnel Georges Cisson.

Overall, Adam has extensive experience in customer success, language education, and training, and has demonstrated their ability to design and implement effective customer solutions.

Adam Kaplan earned their High School Diploma from Tenafly High School from 2002 to 2006. Adam then proceeded to attend the University of Michigan from 2006 to 2010, where they obtained their Bachelor of Arts (B.A.) degree in French Language and Literature.