Voya Financial
Charice Thomas is an experienced professional in the healthcare administration field with a strong background in claims processing and management. Currently serving as a Claims Coordinator at Voya Financial since August 2017, Charice also works as an Implementation Specialist for ABILITY Network and as a Claims Specialist at Healtheast Midway Clinic. Previous roles include PAC at UCare and Business Office Manager at Woodbury Surgical Suites, where responsibilities encompassed daily account reconciliation, credentialing, vendor contract negotiation, and human resource oversight. Charice has a diverse history of roles in medical billing and management, including positions at Minneapolis Orthopedics and McKesson, where skills in billing, account management, and claims follow-up were honed. Expertise in leading teams and managing patient-related issues has been a hallmark throughout Charice's career in healthcare.
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Voya Financial
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Voya Financial, Inc. (NYSE: VOYA), is a leading health, wealth and investment company that provides products, solutions and technologies that help Americans become well planned, well invested and well protected. Serving the needs of 14.8 million individual, workplace and institutional clients, Voya is a Fortune 500 company that had $7.6 billion in revenue in 2020 and $718 billion in total assets under management and administration as of Sept. 30, 2021.