Voyado
James McKie is an experienced UX and technical writer currently serving as a UX Writer at Voyado since January 2022, and as a Co-Founder of mckie.media since March 2017. Previous roles include Senior Technical Writer - Consultant at King, Customer Success Manager at Paligo, and Consultant Technical Writer at several companies, including Zettle by PayPal, Brighter AB, Atlas Copco, Instantor AB, and Semcon. James McKie's expertise encompasses user and technical documentation, particularly in regulated markets. James holds a Bachelor of Arts in Scandinavian Studies from the University of Hull, completed in 1998.
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Voyado
Voyado is a Swedish Customer Experience Platform with a sole focus on e-commerce and retail – that holds six major features under the same hood. It allows brands internationally to collect and segment all customer data, work with churn scoring, marketing automation and omnichannel communication, and work effectively with unified commerce.