Niels Groenendaal is an experienced IT professional with a strong background in telecommunications and technical onboarding. Currently serving as the Lead Technical Onboarder at Voys since August 2018, Niels focuses on delivering exceptional onboarding experiences for new clients. Previous roles include Mitel Engineer at Detron, Extern Beheerder Unified Communications at SSC-ICT, and multiple positions as Extern Mitel Beheerder at SSC-I DJI, all emphasizing project management and technical support in telecommunication environments. Niels began a career in technology as a Field Engineer at International Computer Care and has held various roles in logistics and call center operations, complemented by an educational background in informatics and administration.