Katherine Witbeck

Katherine Witbeck has a diverse work experience spanning several industries. From 1995 to 1997, they worked as a Bus Operator, Trainer, and Dispatcher at UMass Transit Service. At Senior Systems, Inc. from 1998 to 2007, they served as a Senior Technical Writer and Writer/Trainer, documenting 18 products for private schools and creating training materials for software used by the FAA. From 2003 to 2006, they had various roles at iRobot, including Usability Testing and Contract Technical Writing.

At SAP, starting in 2007, Witbeck worked as a Senior Technical Writer, documenting the PowerBuilder software. After the acquisition of Sybase by SAP, they continued in this role and also became an Information Developer - Specialist, working on SMP 3.0. From 2014 to 2018, they were employed at PrismHR, where they served as a Senior Technical Writer, documenting software-as-a-service (SaaS) UI products and the API.

Their most recent experience includes working at MAK Technologies as a Senior Technical Writer and later as a Principal Technical Writer. In these roles, they documented the company's suite of UI products and the API, collaborating with software developers and QA engineers to create user-friendly documentation.

Throughout their career, Witbeck has used various tools such as FrameMaker, Doxygen, MadCap Flare, Swagger, and Stoplight to create PDF guides, online help, job aids, and release notes. Katherine has also designed style guides for documentation consistency and has experience in generating documentation for development audiences and conducting usability testing.

Katherine Witbeck pursued their higher education at Bentley University - McCallum Graduate School of Business from 2003 to 2005, where they obtained a Master of Science (MS) degree in Human Factors of Information Design. Prior to that, they attended the University of Massachusetts Amherst from 1992 to 1997, earning a Bachelor of Arts (BA) degree in English. Katherine completed their secondary education at Acton-Boxborough Regional High School, graduating between 1988 and 1992, although information regarding a specific degree or field of study is unavailable.