David Welch

David Welch is an experienced professional in technical support and customer service, currently serving as the Interoperability and Support Coordinator at VTech Technologies Canada Ltd. since January 2020. In this role, David manages customer-facing technical operations for seamless integration of Hospitality and Snom products, focusing on troubleshooting VoIP interoperability issues. David's career at VTech began in 2014, where significant skills were developed over nearly five years as a Product Support Specialist. Prior experience includes a position as a Knowledge Engineer at C3/CustomerContactChannels, Inc., where David contributed product knowledge to improve agent success. Earlier roles include customer service, sales, and management at Blackhat Vapor, as well as owning WelchTech Computer Repair, which provided insights into independent business operations.