Fabio Barbosa

Fabio Barbosa is a seasoned professional with extensive experience in product support and management, currently serving as the Lead Product Support Engineer for Merchant Journey at VTEX since August 2021. With a proven track record in level 2 support for SaaS customers and collaboration across international teams, Fabio has effectively addressed technical issues while also holding previous roles at VTEX as a Technical Product Analyst Manager, Product Expert, and Account Manager. Prior to VTEX, Fabio worked at CoreBiz as a Solutions Architect, at IFood as a Product Manager for Logistics, and held various positions in e-commerce and technology. Fabio's academic credentials include a degree in Information Technology and several certifications in Agile Methods, SRE Foundation, and Product Management, complemented by language proficiency in English, Spanish, and Portuguese.