Lorena Pozzan

Lorena Pozzan is a skilled professional with extensive experience in ecommerce and digital commerce, currently serving as a Commerce Engineer (Customer Success Manager) at VTEX since December 2021, where expertise lies in empowering clients and optimizing operational costs. Prior to this role, Lorena served as a Sales Account Executive at VTEX, driving transformative digital projects across North America. Previous positions include Digital & Ecommerce Coordinator at Tramontina USA, Inc., Assistant Buyer at Academy Sports + Outdoors, and Production Planner at Coach. Lorena also has a strong foundation in ecommerce management from roles at Walmart eCommerce Brasil and B2W Digital. Academic credentials include a Master of Business Administration from Hult International Business School and an Executive MBA in Operational Effectiveness from Ottawa University, along with several specialized studies in fashion retail management.