Sergio Ramírez Silva is a seasoned professional with extensive experience in e-commerce and customer success management. Currently serving as the Professional Services Leader at VTEX, Sergio drives value for customers through a Solution Architect team focused on e-commerce implementations. Previously, as a Success Manager Director at Salesforce, Sergio led multidisciplinary teams and worked closely with executive stakeholders to execute transformational programs. Additional experience includes roles at Oracle as a Principal Sales Consultant, at Adobe as a Customer Success Manager, and at Avanxo in various leadership capacities. Sergio holds multiple degrees, including a Stanford LEAD Professional Certificate in Leading Innovation and a Project Management certification from Tecnológico de Monterrey.
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