Malikana Simon Makatu

Malikana Simon Makatu is an experienced network support and service management professional currently serving as a NOC Agent at Vumatel since October 2023. Previously, Malikana held the role of Service Manager at Dark Fibre Africa, focusing on fault management and customer service. Earlier experience includes working as a Cx Technical Support Hero at Vumatel, where responsibilities included issue tracking, system support, and communication management, and as a Support Technician at SADigital Villages, handling network troubleshooting and installations. Malikana has also held positions as a Senior Technician at Hattech and an IT Technician at Bytes Systems Integration. Malikana holds a Certificate in Computer Technician with a focus on Computer Hardware Engineering from It Business Cumpas.