Fernanda Clara is a Customer Success Analyst with experience in strategic relationship management within SaaS environments. They graduated with a Bachelor's degree in Administration from PUC Minas and have worked across various roles, including financial assistance, logistics, and project management. Currently, Fernanda leads onboarding, retention, and churn prevention initiatives at Vuupt, ensuring exceptional client experiences. Their expertise lies in understanding and addressing client needs, facilitating effective communication between teams and customers.
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