Vyom Labs
Rajib Dey is an experienced operations and business analyst professional with a robust background in technical support and project management. Currently serving as a Senior Operations Lead and L3 Support at Vyom Labs since December 2021, Rajib excels in coordinating with engineering teams to resolve technical queries and enhance customer satisfaction. Rajib's previous roles include Project Lead at Oki India and Senior Service Manager at Forbes Technosys Limited, where responsibilities encompassed managing after-sales support and service operations across various business verticals. Additional experience as Regional Service Manager at Capital Business Systems involved overseeing a large team for technical support across multiple regions. Rajib's career foundation includes positions such as Service Manager at Adtech Systems, Operation Lead at Aurionpro, and Senior Service Lead at Smartchip Enterprise. Educational qualifications include a Master of Computer Applications from the National Institute of Electronics & Information Technology and a Post Graduate degree in Computer Applications from Jadavpur University.
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Vyom Labs
We are the leading Digital Enterprise Services Company specialized in IT Infrastructure, Cloud Management and Workflow Development powered by Automation. Since, 17 years we have been helping our customers to manage their complex IT infrastructure with by setting up IT processes, implementing ITSM, Monitoring and work load automation systems. Our approach of using expert systems and automation in IT infrastructure and cloud management helps companies save 30 to 40% costs, achieve 3 to 10 times faster response to business, eliminate errors in operations resulting into greater operation efficiency. If you are looking for the right solution or services partner to help you transform and manage your IT, we can bring in unique tools, innovative approaches and years of experience serving customers of various sizes across the world.