Ianezka Naddaf

Ianezka Naddaf, DTM, is a seasoned professional in the financial services industry with extensive experience in quality assurance and customer care. Currently serving as a Mortgage Servicing QA Administrator at VyStar Credit Union since November 2022, Ianezka has held various managerial roles at CIT, including Quality Assurance Manager and Customer Care Manager, from August 2013 to November 2022. Additional experience includes positions as Quality Assurance Manager at First Citizens Bank, Home Retention Contact Center Bi-Lingual Supervisor at Homeward Residential, Inc., and Collector IV at PNC Mortgage. Ianezka began a career at Select Portfolio Servicing, Inc. as a Supervisor. Educational qualifications include an Associate in Arts degree in Counseling Psychology from Florida State College at Jacksonville and a degree in Business Management from Penn Foster.