Keeron I Emmanuel

Complaints And Correspondence Analyst, Voice Of The Member
at VyStar Credit Union

Keeron I Emmanuel, CAPM, MBA, MS, currently serves as a Complaints and Correspondence Analyst at VyStar Credit Union, where responsibilities include managing member concerns and conducting root cause analysis to enhance customer satisfaction. Previously, Keeron held the position of Sr. Research Analyst at VyStar, supporting member-facing initiatives. With extensive experience at eVestment, a NASDAQ company, Keeron progressed to Manager of Data Solutions, overseeing KPIs, leading team engagement initiatives, and collaborating with institutional investors. Additional experience includes roles at the Atlanta Land Trust Collaborative, AutoTrader.com, BBDO Atlanta, and AGL Resources, culminating in a strong background in market research, customer satisfaction tracking, and strategic communication. Keeron holds a Master of Science in Marketing and an MBA from Georgia State University, as well as a BA from Queens University of Charlotte.

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