Diego Häberli

Diego H. Nascimento has extensive experience in strategy, planning, and customer service roles, currently serving as an Analista Strategy & Planning at Mercado Livre since July 2020, where previous positions included Analyst Continuous Improvement, Collections Assistant, and Collections Rep. Prior to Mercado Livre, Diego worked at QualitySP from November 2018 to March 2020 as an Analista de Atendimento, focusing on marketplace client support and analyzing service requests. Experience also includes a sales role at Meta Positiva Call Center and various positions at Vikstar Contact Center, emphasizing sales and customer retention services for telecommunications. Diego holds a degree in Marketing from Universidade Cidade de São Paulo, completed in March 2021.