David Warner is an Information Technology specialist with over 12 years of experience in operations and technical support. They have served in various roles, including Senior System Engineer at Arch Insurance Group Inc., where they provided infrastructure support across multiple global organizations. Warner has a strong background in troubleshooting, incident management, and customer communication, along with extensive knowledge in ITSM, Microsoft server products, and network protocols. They have completed courses in Microsoft Azure, CCNA, and MCSE, further enhancing their expertise in IT operations. Warner holds a Bachelor of Arts in Business Administration from the University of North Carolina at Greensboro and an AAS in Network Technology from Wake Technical Community College.
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