Gareth Davies is a Global Customer Support Leader with over 20 years of experience in building and leading high-performing teams. They have a proven track record in IT operations, project management, and optimizing processes to enhance customer service. Gareth has held various leadership roles, including Director of Customer Support at Smarsh and Senior Manager of Global Technical Services at Interactions Marketing. They earned a BSc in Information Technology from the University of South Africa and have completed several professional development courses, including Business Analyst certification from UC Irvine. Currently, Gareth serves as the Director of Customer Support & Services Digital Intelligence at Wabtec Corporation.
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