Monique E.

Monique E. is a skilled technical service representative currently employed at Waffle House, Inc. since June 2023, where responsibilities include installing Windows OS, maintaining IT infrastructure, and implementing agile methodologies. Prior experience as a project manager at Instawork involved leading cross-functional teams and providing technical expertise during the sales cycle. Monique served in the US Army Reserves as a petroleum supply specialist from November 2018 to March 2023, managing fuel distribution and ensuring safety protocols. Previous roles include an IAM analyst at Generational Technology Group, where Monique managed access rights and oversaw cybersecurity initiatives, and a customer service representative at Northside Hospital, focusing on patient admissions and compliance with healthcare regulations. Currently pursuing an Associate's degree in Business Management at Atlanta Metropolitan College, Monique also holds certifications from ACI Learning and attended Stanford University.