Waggel is all about being human. This means simplifying and personalising pet insurance. We do this through using the latest technology, best design practices and providing each Waggel member with their very own Customer Champion to deliver a first class service. Since our inception 5 years ago, we've helped over 100,000 pets stay happy and healthy and we're only just getting started with exciting plans to deliver even more value to pet owners!

Veterinary & Pet

Waggel

Waggel's headquarters in Moorgate, United Kingdom

Henri Dowling

Ross Fretten

Andrew Stephens

The Engineering Team at Waggel is responsible for designing, developing, and maintaining the technological backbone of our personalized pet insurance services. This includes crafting seamless user experiences for pet owners through elegant frontend interfaces, robust backend systems, and full-stack solutions that ensure reliability and efficiency. Their expertise in the latest technologies helps drive innovation and supports our mission to simplify and enhance pet insurance for over 100,000 happy and healthy pets.

Engineering Team

This department focuses on ensuring a positive interaction and satisfaction for customers throughout their journey.

Customer Experience

This department oversees operational processes and manages claims support to ensure efficient service delivery.

Operations and Claims

The Product team at Waggel is responsible for developing and refining the pet insurance products offered by the company. This includes conducting market research, analyzing user feedback, and leveraging technology to create personalized and simplified insurance solutions. They work collaboratively to ensure that the product offerings meet the needs of pet owners and align with the company's mission of delivering first-class service and value.

Product

This department ensures adherence to regulations and manages data engineering initiatives.

Compliance and Data

This department focuses on assisting customers with inquiries, resolving issues, and ensuring customer satisfaction.

Waggel

Org chart

Teams

Engineering Team

Customer Experience

Operations and Claims

Product

Compliance and Data

Customer Support

Offices

Waggel

Org chart

Teams

Engineering Team

Customer Experience

Operations and Claims

Product

Compliance and Data

Customer Support

Offices

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