Mira Ramlah has a diverse work experience spanning various industries. Mira is currently employed as a Senior Client Associate at Wahed since April 2022. Prior to that, they worked at TDCX for three years as a Senior Customer Support Representative, where they provided services and information on airlines, assisted with bookings, and offered travel advice. Mira also worked as a Subject Matter Expert at Concentrix from August 2017 to August 2018.
In 2016, they joined Standard Chartered Global Business Services as a Senior Anti Money Laundering Analyst. In this role, they were responsible for identifying and reporting suspicious activities, managing the investigative process, and reviewing reports and leads related to potential financial crimes.
Before that, Mira worked at Veritas Contracts Sdn. Bhd. as a Quality Management Representative, where they handled external ISO audits and certifications, as well as tender documents. Mira also gained experience as a Support Specialist at Sudong Sdn Bhd, assisting with HR-related tasks and supporting the MGE department.
At the start of their career, Mira worked as a Manufacturing Supervisor at ECODRUM SDN. BHD, where they monitored ISO processes, implemented new systems, and handled documentation.
Overall, Mira Ramlah has a strong background in customer support, financial compliance, quality management, and manufacturing supervision.
Mira Ramlah attended Anglia Ruskin University from 2016 to 2017, where they pursued a Master of Business Administration (MBA) degree. Mira'sfield of study was Business Administration and Management, focusing on general management principles and practices.
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