Waiter.com provides online ordering and restaurant food delivery services for companies and homes in multiple U.S cities.

E-Commerce

Hotels & Hospitality

Restaurants

Delivery

Waiter.com

Waiter.com's headquarters in Sunnyvale, CA, United States

The San Francisco office focuses on strategic leadership and operational management to drive business growth.

San Francisco

The Durham office focuses on client relations and support, ensuring high-quality service and satisfaction for clients.

Durham

Craig Cohen

Richard Scherek

The Customer Service Team at Waiter.com handles client inquiries, resolves issues, and ensures a smooth online ordering and delivery experience. They assist with order modifications, address complaints, and provide support to both corporate and home-based customers to enhance overall satisfaction.

Customer Service Team

The Customer and Client Services team at Waiter.com ensures exceptional support and satisfaction for both individual customers and business clients. They handle inquiries, resolve issues, and manage client relationships to enhance the overall service experience. The team is led by the Customer Service Lead and Client Services Manager, with assistance from the Client Services Assistant Manager.

Customer and Client Services

This department oversees and optimizes the organization's operational processes and regional management.

Business Operations

This department is responsible for managing customer inquiries, resolving issues, and ensuring overall customer satisfaction.

Customer Service

This department provides strategic direction and overall leadership for the organization.

Executive Leadership

This department focuses on providing exceptional guest experiences and managing hotel operations.

Waiter.com

Org chart

Teams

Customer Service Team

Customer and Client Services

Business Operations

Customer Service

Executive Leadership

Hospitality Services

Offices

Waiter.com

Org chart

Teams

Customer Service Team

Customer and Client Services

Business Operations

Customer Service

Executive Leadership

Hospitality Services

Offices

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