Thomas Guettler is an experienced Library IT Project Manager at Wake County since September 2018, specializing in managing projects that support library IT operations and implementing new technology systems. Previous roles include Information Services End User Coordinator at Fayetteville Public Works Commission, where Thomas coordinated IT service desk operations, and Incident Manager at TierPoint, responsible for incident management and customer service. Thomas also held multiple positions at Wake Technical Community College from 1999 to 2017, including Senior IT Manager and IT Manager, focusing on optimizing technology and enhancing customer experiences. Educational qualifications include an MBA in Business Administration from Colorado State University, an A.S. in Information Systems from Wake Technical Community College, and a B.A. in History from North Carolina State University.
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