Latoya D.

LaToya D. has extensive experience in customer service and administrative roles, with a career spanning over two decades. Currently serving as a Customer Service Representative at Wake Electric Membership Corporation since March 2017, LaToya previously held the position of Engineering & Operations Assistant at Pee Dee Electric Membership Corporation from December 2002 to March 2017, where responsibilities included reception duties and general office services. Earlier in their career, LaToya worked as a Communications Associate at The Vanguard Group, addressing client inquiries related to various financial accounts, and as a Customer Service Representative at GE Capital Lowe's Credit Card Center, focusing on customer support and satisfaction. LaToya holds a Business and Medical Office Systems Diploma from The American Business and Fashion Institute and a General Diploma in Business Administration and Management from Richmond Senior High.