Jacqueline Smith

Jacqueline Smith currently serves as a Revenue Cycle Manager at Wake Forest Baptist Health, a position held since October 2019. Prior experience includes roles as Operations Manager at Pacific Dental Services from June 2017 to November 2018, and positions at Health First from December 2012 to March 2017, where responsibilities included Manager of Revenue Operations and Supervisor of Customer Service. Jacqueline also worked as a Realtor at Tropic Coast Realty from 2011 to 2013, providing real estate services in various Florida areas. Earlier in career, significant experience was gained at Excellus BCBS from August 1987 to January 2011 as Manager of Claims Operations, overseeing multiple sites and claim processing platforms while focusing on operational efficiency and staff development. Education was pursued at Onondaga Community College.