Rob Herings is an Experience Management Trainer and Consultant at XLABS, specializing in the development and evaluation of training programs. They previously served as a European Training Manager at PVH Europe B.V., overseeing training for over 600 stores, and contributed as a Global Experience Management Trainer at Giarte. Rob is currently involved with ISO, co-authoring ISO/IEC 20000-18, and has a history of roles at prominent companies like Hewlett Packard Enterprise and Sony Electronics. They hold degrees in Logistics Business Management and International Management from Fontys and Avans universities, respectively.
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