Ryan Hou

Ryan Hou is an experienced hospitality professional currently serving as Information Technology Coordinator (Complex) at both Waldorf Astoria Beverly Hills and The Beverly Hilton since August 2022. Prior roles include Fulfillment Associate at Amazon, Land Programs Shore Excursions Coordinator at Crystal Cruises, and Assistant Food and Beverage Manager at InterContinental Los Angeles Downtown. Ryan's career began with a focus on guest services and catering coordination, including roles at Terranea Resort and The Portofino Hotel and Marina. Educational background includes a Bachelor’s Degree in Hotel, Restaurant, and Tourism Management from California State Polytechnic University-Pomona, alongside studies at University of Maryland Global Campus and Apicius International School of Hospitality in Florence, Italy.