Tonya Poole

Tonya Poole is an experienced professional currently serving as an Optimization Account Manager at Optum Rx since April 2024. With a strong background at Walgreens Boots Alliance since April 2016, Tonya has excelled as a Senior Analyst in 340B Client Relationship Management, overseeing client relationships and implementing programs to enhance client satisfaction and revenue growth. Prior roles include Analyst in the same department at Walgreens from May 2016 to April 2020, where Tonya focused on revenue generation and performance improvement through data analysis. Tonya also has experience as a Consultant/Campus Assistant Administrator at CCLC, providing educational support and resources to students pursuing healthcare certifications. Tonya's extensive career at Walgreens from 1997 to 2014 includes roles as a Distribution Analyst and Supervisor in Consumer Relations, where strategic management and data-driven decision-making were key responsibilities. Academic qualifications include a Master's degree in Psychology from Grand Canyon University and ongoing doctoral studies in Cognition & Instruction from the same institution.