Michelle F. is an experienced Salesforce Administrator with a demonstrated history of optimizing business processes and data management across various organizations. Currently serving at Walker & Dunlop since November 2020, Michelle previously held the position of Salesforce Certified Administrator and Records Manager at the Maryland Department of Natural Resources, where improvements in automation and process mapping were implemented. Prior roles include managing key projects and database migrations at Eastern Shore Land Conservancy and supporting environmental initiatives at the US EPA. Michelle holds a Master of Public Administration and a Master of Science in Environmental Science from Indiana University Bloomington, as well as a Bachelor of Science in Environmental Science from the University of Maryland.
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