Ben Hancock is a seasoned Customer Success professional with extensive experience in managing client relationships and driving business growth across various industries. Currently serving as a Senior Customer Success Manager at WalkMe™ since November 2021, Ben previously held key positions at Simpo, Bazaarvoice, Trustpilot, Dell Technologies, and others. Notable achievements include managing major brands such as Target and L'Oréal, overseeing the upsell and renewal business for over 200 clients, and successfully implementing Salesforce CRM at Kongsberg Maritime. Ben holds a BA in Economics with a minor in Philosophy from Colorado College.
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