Rich Peterson

Rich Peterson is a Senior Customer Success Manager at WalkMe™, where responsibilities include building client relationships, advocating for client needs, and collaborating with various teams to drive value realization and product education. Previously, Rich served as a Senior Digital Adoption Consultant and led multiple client implementations, ensuring adherence to best practices and effective communication with stakeholders. With extensive experience in client implementation and onboarding gained from roles at Dude Solutions, Rich has contributed to government, membership, and manufacturing sectors, enhancing client experiences and driving retention. Educationally, Rich holds a Bachelor of Science in Media Production with a minor in Business Administration from East Carolina University.