Heather McCormick

Heather McCormick's work experience starts in 2012 at Top Dog Coffee Bar, where they worked as a Lead Barista until December 2014. In 2015, they joined Mindbody as a Customer Service Specialist and later moved on to become a Consumer Services Specialist. From July 2018 to July 2019, Heather served as the Manager of Consumer Services for the Consumer Marketplace at Mindbody, overseeing front-line support, team management, and performance metrics. Heather then took on the role of Manager of Consumer Services - Customer Services, where they were responsible for scaling customer experience, collaborating with product teams, and delivering CX reports. Since December 2021, Heather has been working at Walla as a Customer Service Specialist, and as of May 2022, they hold the position of Director of Customer Service.

Heather McCormick graduated from the University of California, Davis in the year 2011. However, no specific degree or field of study was provided for this educational experience. Heather then attended Coastline College from 2019 to 2022, where they earned an Associate of Arts (AA) degree in Psychology. Heather'sfield of study at Coastline College focused on Industrial and Organizational Psychology for UC transfer. Additionally, in 2021, they obtained a Certificate of Specialization in Project Management from Coastline College. Furthermore, Heather pursued their education at Golden West College from 2019 to 2022. During their time there, they earned three separate Associate of Arts (AA) degrees in Liberal Arts. Heather'semphasis areas included Arts and Humanities, Human Behavior and Self Development. Lastly, they also attended Orange Coast College from 2019 to 2022, where they obtained an Associate of Arts (AA) degree in International/Global Studies.