Jenny Larsson

Jenny Larsson serves as the Customer Experience Digital Systems and Analytics Manager at Wallenius Wilhelmsen since January 2023, focusing on enhancing the digital customer journey through data analysis and customer feedback. Prior to this, Jenny worked as a Project Manager for Customer Experience at PostNord Sverige, implementing cross-functional initiatives aimed at improving delivery experiences. With a strong background in business development at H&M, Jenny led the rollout of the H&M membership program and managed various roles in digital and e-commerce communication. Earlier career experiences include positions at 24/7 Media Inc., Slash x AB, and iMHO AB, spanning customer relations and online campaign management. Educational achievements include degrees in Sustainable Development and CSR from Uppsala University, as well as Media and Communications from Stockholm University.