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Scott Sutton

Director, Customer Success (walmart Luminate) at Walmart

Scott Sutton is a seasoned professional with extensive experience at Walmart since March 2004, currently serving as Director of Customer Success for Walmart Luminate. Scott has a proven track record in digital operations, having initiated and executed Online Pickup & Delivery initiatives and analyzed key performance metrics to drive actionable insights for executive teams. As Director of Supplier Academy & Engagement, Scott established a training program that achieved over 500,000 resource hits, significantly enhancing supplier capabilities in omnichannel business. Previous roles include Manager of Merchant Training, where Scott developed position-specific training for over 2,500 associates, and Manager of Replenishment Training, leading the rollout of the Global Replenishment Solution across multiple regions. Scott's career began with an eLearning Developer role and an internship at Toyota, complementing a strong educational foundation with an MBA in Performance Improvement Technologies and a BBA in Management Information Systems from Baylor University.

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