Charmane Goode

Charmane Goode is an experienced Service Delivery Manager - Omnichannel at Altar'd State, with a career spanning over a decade in IT service management, project coordination, and team leadership. At Altar'd State since January 2014, Charmane has led omnichannel IT service delivery focusing on the integration of Order Management Systems, ERP, and POS platforms, while managing vendor relationships and aligning IT solutions with business needs. Previous roles include Help Desk Supervisor, managing IT projects for new store setups, and Network Technician. Before Altar'd State, Charmane operated a photography business and served as a Print/Design Intern at The UPS Store, providing design solutions to clients. Earlier experience includes manufacturing training and team leadership positions at Bosch, PBR Knoxville, and Levi Strauss. Charmane holds an Associate of Arts and Sciences degree in Computer Science from Pellissippi State Community College.