WAN-IFRA, the World Association of News Publishers
Pushparaj Krishnamurthy has a diverse work experience, starting with their current role as a Product Lead at WAN-IFRA, the World Association of News Publishers. In this position, they manage the entire product lifecycle of the company's eMarketplace platform, including go-to-market strategies, day-to-day operations, and cross-functional collaboration. Pushparaj is also responsible for marketing the platform, analyzing the competitive landscape, and onboarding vendors and users.
Prior to their current role, Pushparaj worked as a Catalog Lead at Amazon, where they were part of the RBS - AVS Organization. Their main responsibility was to ensure accurate processing of tasks for clients within the service level agreement. This role aimed to enhance customer experience through the Amazon Vendor Services (AVS), a paid B2B service for vendors.
Earlier in their career, Pushparaj served as a Process Associate at Tata Consultancy Services, specifically on the Telstra project. Their responsibilities included monitoring the process's overall functionality, identifying areas for improvement, and implementing new processes. Pushparaj also worked on the Order Build process for a client with 100% accuracy.
Overall, Pushparaj Krishnamurthy's experience demonstrates their expertise in product management, customer experience, and process improvement.
Pushparaj Krishnamurthy earned a Bachelor of Business Administration (BBA) degree in Business Administration and Management, General from the University of Madras, which was completed between 2012 and 2015. Additionally, they obtained the Certified Product Manager (CPM) certification from LinkedIn in 2021.
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WAN-IFRA, the World Association of News Publishers
WHO WE ARE - WAN-IFRA is the World Association of News Publishers. Our mission is to protect the rights of journalists and publishers around the world to operate independent media. We provide our members with expertise and services to innovate and prosper in a digital world and perform their crucial role in society. With formal representative status at the United Nations, UNESCO and the Council of Europe, it derives its authority from its global network of leading news publishing companies and technology entrepreneurs, and its legitimacy from its 80 national association members representing 18,000 publications in 120 countries. WHAT WE DO - We believe that business sustainability enhanced by a culture for innovation is the best guarantee for publishers to play their pillar role to advance freedom of expression in open societies. This has been a guiding principle of WAN-IFRA for seven decades of global advocacy and development work. Our mission is twofold. We deliver operational services to our individual members, be it to share knowledge on best practices, solutions to develop their organisation and business or to connect with expertise that helps them find the best solution to prosper in a digital world. We also represent our members as a global trade organisation with human rights mandate, advocating to protect the rights of journalists across the world to operate free media, coaching news media professionals in fragile states with our media development programmes.