Amy Kwasnaza is a Client Services Engineer at Warburg Pincus LLC, where responsibilities include troubleshooting user issues, migrating mailboxes to Office 365 ProPlus, and managing IT support activities. Amy has experience in administrative roles, having worked as a receptionist and administrative assistant at Lighthouse Investment Partners, LLC, and also served as an Immersion Trip Leader at Fairfield University. Previous internships include assisting at Lenox Hill Hospital and the Veterans Affairs Hospital, where communication with patients and administrative duties were key. Amy Kwasnaza holds a Bachelor of Arts in Psychology from Fairfield University and has completed professional development courses to enhance skills in customer interaction and IT support. Proficiencies include Microsoft 365, Microsoft Intune, and other IT tools.