Suwaidan al Jasmi

Suwaidan AL Jasmi possesses extensive experience in IT service management, currently serving as a Senior Service Management Manager and Senior IT Services & Support Manager at wasl group since September 2021. Prior to this role, Suwaidan AL Jasmi held multiple positions at wasl from January 2015, including IT Support Manager, overseeing 24x7 IT operations and defining SLA performance objectives. As an Information Technology Support & Services Supervisor at Dubai Real Estate Corporation (WASL) since December 2009, responsibilities included managing the help desk, enhancing service desk operations, and ensuring information security compliance. Earlier experience includes serving as an Information Technology Technician at Dubai Airports from January 2005 to January 2008. Suwaidan AL Jasmi holds a Bachelor's degree from Higher Colleges of Technology, earned in 2013.