Joshua Elliott

Joshua Elliott is a passionate and results-driven professional with extensive experience in customer service, technical support, and retention. Currently serving as the Director of Customer Service, Technical Support & Retention at Watch Communications since November 2020, Joshua has a proven track record of leading high-performing teams to enhance customer experiences and meet retention goals. Previously, as a Manager of Retention & Account Management, Joshua successfully developed strategies to optimize customer retention. At Spectrum, from September 2017 to October 2020, Joshua managed onboarding programs for a large telesales team and served as Supervisor for Residential Outbound Telesales, demonstrating strong leadership in driving sales performance and achieving superior results.