Ben Arabin

Ben Arabin is an experienced manager with a focus on customer experience and billing operations, currently holding the position of Manager, Customer Experience at WaterNSW since April 2017. In this senior leadership role, Ben oversees the call centre, water markets, trade, and accounts receivable functions. Ben’s previous roles include Revenue, Billing & Credit Manager at WaterNSW, Billing Manager at Planet Tel, and Senior Billing Consultant/Migration Project Manager at Inabox Group Limited. Ben’s career began at Telcoinabox, where responsibilities included billing consultancy and management of the London office. Educational qualifications include a Master of Business Administration from the University of South Australia and a Company Directors Course from the Australian Institute of Company Directors.