Elizabeth Parkes

Elizabeth Parkes is an experienced professional in customer and change management, currently serving as Head of Customer and Change at Water Plus since December 2018. Elizabeth has held multiple leadership roles in project and program management, including positions at Severn Trent and gobeyond. Previous contributions include establishing a £26.5 million remediation operation and overseeing substantial telemarketing channels at Homeserve. With a BA (Hons) in Business Studies, Marketing from Birmingham City University and a Diploma in Marketing from the Chartered Institute of Marketing, Elizabeth has a solid educational foundation to complement extensive industry experience.