Shannon Simmons

Shannon Simmons, PMP has a diverse work experience spanning over two decades. Currently, they hold the position of Director, Strategy & Operations, Client Experience at Waterworks, where they lead operational and technology initiatives to enhance the client experience and improve profit margins. Prior to this role, Shannon served as the Director of Client Services & Channel Support, where they managed a team focused on delivering service excellence to clients. Shannon also held the position of Director of Channel Support, where they acted as a liaison between sales channels and the corporate headquarters. Before joining Waterworks, Shannon worked as the Senior Manager of Channel Support, where they developed incentives and promotions for sales teams and created an intranet platform for internal resource management. Shannon began their career as a Sales Consultant at Waterworks. Shannon also gained experience at Maurice Villency as a Sales Associate and at Marriott International as an Operations Manager.

Shannon Simmons, PMP has a diverse educational background that spans across different institutions and areas of study. In 2019, Shannon attended the Project Management Institute (PMI) in Harrisburg, PA, where they obtained their Project Management Professional (PMP) certification. This certification signifies their expertise in project management practices.

Prior to pursuing project management, Shannon pursued a Bachelor of Science in Business Administration (BSBA) with an Emphasis in International Business at The University of Southern Mississippi. They attended this institution from 1995 to 1999, focusing on finance and economics within their field of study.

Before their undergraduate studies, Shannon attended Covington High School from 1993 to 1995, where they obtained a diploma.

In addition to their formal education, Shannon has obtained a certification in "Presenting to Senior Executives" from LinkedIn in August 2022. This certification showcases their abilities in effectively delivering presentations to senior executives.

Overall, Shannon Simmons, PMP has a strong educational background with achievements in project management, business administration, and specialized certifications.