Jamal Fakih

Jamal Fakih is an IT Field Support Specialist with extensive experience in technology support and management. Currently employed at Waterstone Mortgage Corporation since November 2016, Jamal's responsibilities include onsite branch support, help desk support, asset management, equipment deployment, and vendor management, among others. Previous experience at Classic Auto Collision involved maintaining Windows 7 computers and troubleshooting various peripherals. Additionally, Jamal completed an IT internship at RG Design Co, focusing on setting up computers and diagnosing technical issues. Jamal holds a Bachelor of Science degree in Information Systems from Northern Michigan University, completed in 2016.