Waterstons
Liam Coward is an experienced professional in IT service management, currently serving as Service Delivery Manager at Waterstons since October 2019, where responsibilities include optimizing processes and ensuring the smooth operation of IT services. Previously, Liam held various roles at Waterstons, including Service Desk & Problem Management Lead, where expertise in ITIL processes and managing high-stakes incidents was developed. Prior experience includes an Information Technology Placement at AETC Ltd, overseeing local site server operations, and customer service roles at Iceland Foods and TK Maxx. Liam holds a Bachelor of Science in Computer Forensics and Security from Leeds Beckett University and has a diverse skill set encompassing a range of technologies including Windows Server, Active Directory, Microsoft 365, and cloud platforms such as Microsoft Azure and AWS.
This person is not in any offices
Waterstons
We are an IT business with a difference. Business-focussed and consultancy-led, we’re not all about technology. Our specialist consultants work with businesses large and small across the North East, the UK and beyond, helping them define, design, develop, deliver, implement and support technology, process and governance architectures to improve business performance and deliver competitive advantage. Our core services work in partnership with customers to deliver business-led solutions to business problems by leveraging the entire technology and systems landscape. Our business consultants work with business stakeholders at the strategic level to understand business process and find ways to improve business performance. Our Software team develop unique solutions to help deliver perfect-fit systems solutions. Our Technology specialists work with you to design a technical architecture that meets business needs now and in the future, and provide support to keep your business running. And our Cyber Security experts help you to build a resilient and secure IT service that will keep your business running against all odds. Our company is built on exceptional people, honesty, trust and integrity. Our culture is our differentiator; we only embark on work that adds real business value, and our values fuel creativity and innovation in everything we do. Our expert consultants are highly knowledgeable in many industries to ensure we understand your business, the market in which you operate, and the challenges you face. We deliver value-led technology and systems solutions, not off-the-shelf ‘commodity IT’. We’re different to our competitors, and if you’d like to know more, please get in touch to find out how we can become a trusted partner in your business.