Lauren Rushka is an experienced Information Technology professional currently serving as an Information Technology Associate at Waterworks since November 2020, where responsibilities include providing hardware and software troubleshooting for over 450 users, implementing mobile device management solutions, and documenting standard operating procedures. Previously, Lauren worked as a Helpdesk Coordinator at Ridgefield Public Schools for six years, supervising a team, managing ticket workflows, and coordinating technology distribution during the COVID-19 pandemic. With prior roles at Cartus and Apple, including Mac Genius and Genius Administrator, Lauren has developed strong technical and management skills, complemented by a Bachelor of Arts degree in Photography from Western Connecticut State University.
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