Welcome to Wave. We're proud to look after the water, wastewater, gas and electricity needs of over 300,000 businesses across the UK.

Following a joint venture between Anglian Water Business and NWG Business in 2017, Wave was formed by bringing together two established companies with solid track records in the non-household water retail market. Through this joint venture, we have combined our complementary strengths in customer service, billing and value-adding services to offer a highly competitive multi-utility retail service for our customers.

From our combined years of experience, we know a thing or two about efficiency measures that can help businesses lower their bills. As well as offering competitive pricing and excellent customer service, we can help to reduce overall consumption with a range of proven efficiency services.

Utilities

Wave

Lucy Darch

Phill Fothergill

Paul Chapman

Katy S.

Nicole Thirlwell

Mish Cleghorn Fcicm

Jamie McDonald

Helen Shearer

Oli Shelley

Jane Austin

Wendy Monk

The Customer Service and Operations team at Wave is dedicated to ensuring seamless service delivery and exceptional customer experiences for our 300,000+ business clients across the UK. They handle everything from sales and metering operations to debt recovery and customer administration. By offering expert guidance on efficiency measures and managing customer interactions, they help businesses lower their bills and optimize utility usage, ensuring high levels of customer satisfaction and operational efficiency.

Customer Service and Operations

Data and Analytics

Account Management Team

Customer Service and Operations

About

Team members

Other teams at Wave

Data and Analytics

Account Management Team