Welcome to Wave. We're proud to look after the water, wastewater, gas and electricity needs of over 300,000 businesses across the UK.

Following a joint venture between Anglian Water Business and NWG Business in 2017, Wave was formed by bringing together two established companies with solid track records in the non-household water retail market. Through this joint venture, we have combined our complementary strengths in customer service, billing and value-adding services to offer a highly competitive multi-utility retail service for our customers.

From our combined years of experience, we know a thing or two about efficiency measures that can help businesses lower their bills. As well as offering competitive pricing and excellent customer service, we can help to reduce overall consumption with a range of proven efficiency services.

Utilities

Wave

Wave's headquarters in Pity Me, United Kingdom

This department manages employee relations, recruitment, and organizational development.

Human Resources

The Data and Analytics team at Wave is responsible for leveraging data to drive strategic decision-making and operational efficiency. This team analyzes customer data to improve service delivery, optimize billing processes, and enhance the overall customer experience. They also ensure data quality, governance, and compliance with regulations while developing insightful reports and predictive models to reduce utility consumption and lower costs for businesses.

Data and Analytics

The Account Management Team at Wave is responsible for maintaining and strengthening relationships with our 300,000+ business customers across the UK. They ensure customer satisfaction by offering tailored support, handling inquiries, and providing expert advice on efficiency measures to help lower utility bills. By leveraging their knowledge in water, wastewater, gas, and electricity services, the team delivers competitive pricing and value-added services to optimize overall consumption and service efficiency for public, industrial, and commercial sectors.

Account Management Team

The Customer Service and Operations team at Wave is dedicated to ensuring seamless service delivery and exceptional customer experiences for our 300,000+ business clients across the UK. They handle everything from sales and metering operations to debt recovery and customer administration. By offering expert guidance on efficiency measures and managing customer interactions, they help businesses lower their bills and optimize utility usage, ensuring high levels of customer satisfaction and operational efficiency.

Customer Service and Operations

The Finance and Credit Control Team at Wave is responsible for managing the company's financial health and ensuring the efficient collection of dues from customers. This team oversees financial planning, accounting, and reporting, while also handling treasury operations and safeguarding working capital. The credit control function focuses on assessing credit risk, managing accounts receivable, and implementing strategies for effective credit management and collections, ensuring the company maintains a robust cash flow to support its multi-utility retail services.

Finance and Credit Control Team

This department focuses on identifying growth opportunities and fostering partnerships to enhance overall business success.

People (4)

Jobs (0)

Other teams

Data and Analytics

Account Management Team

Customer Service and Operations

Finance and Credit Control Team

Business Development