WAYDEN
Michel Labarthe has a wealth of experience in managing and optimizing call centers and customer support operations. With a background in management and entrepreneurship, Michel has successfully led various projects and teams in companies such as WAYDEN, Oscaro.com, Fnac Darty, and Xerox Services. Their expertise lies in restructuring, optimizing costs, implementing operational and financial reporting, and developing new services to enhance customer experience. Labarthe's dedication to improving service delivery and their ability to drive business growth make him a valuable asset in the field of customer relations.
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WAYDEN
WAYDEN is a key player specialized in Interim Executive Management. Founded in 2008, WAYDEN was initially developed around the actual assignments carried out by its associates. Facing the market’s growing needs, we have chosen to capitalize on this expertise to offer our skills to a larger number of customers and managers. Our business offers solutions to crisis situations and/or sudden changes that may be faced by your business. The majority of the time, we work at operational, strategic and technical levels . Managers are selected by us on their ability to solve the challenges you face. In addition to possessing the skills you need, our managers are immediately available and operational. To date, 20% of our assignments have been carried out abroad on behalf of French or European customers. Our mission is to provide differentiated solutions to our customers to assist them in solving the challenges they face.