Shivam Kapoor

Shivam Kapoor is a seasoned professional in customer success and revenue operations with extensive experience across multiple organizations. Currently serving as a Senior Manager in the Customer Success Team at Quizizz, Shivam previously held roles at Time Doctor, where responsibilities included leading revenue operations and establishing the Customer Success function. Additional experience encompasses positions as a Senior Customer Success Manager at Gainsight and Freshworks, successfully managing sizeable customer portfolios and driving account growth. Earlier career endeavors include a Team Lead role at Innovaccer and an internship as a Sales Engineer at Real Time Data Services. Shivam holds a Bachelor of Engineering in Computer Science from Visvesvaraya Technological University.