Richard Palitti

Richard Palitti's work experience begins with their current role as a Program Manager at Wayne Metropolitan Community Action Agency. In this position, they manage a team of 10 Specialists and 2 Coordinators, collaborates with other managers and high-level leadership, and crafts client communication to align with the agency's mission.

Prior to their current role, Richard worked as an Information and Referral Coordinator at the same organization. Richard assisted I&R Specialists with escalated client inquiries, trained new hires, and acted as the point person for client assistance days.

Before joining Wayne Metropolitan Community Action Agency, Richard worked as an Information And Referral Specialist, where they served as the first line of contact for clients seeking assistance. Richard also performed navigation appointments for vulnerable clients and supported the call center in managing a high volume of calls.

Richard's work experience also includes a role as a Bartender at Pronto! Video Bar. Richard provided excellent customer service, planned and promoted events, and maintained a clean and orderly bar.

Furthermore, Richard worked as a KES Engagement Specialist at Kelly Services from 2014 to 2019. Their responsibilities in this role are not specified.

Richard also held a position as a Food Runner at Buffalo Wild Wings from 2012 to 2014.

Lastly, Richard worked as a Sales Associate at American Eagle Outfitters from 2010 to 2014.

Overall, Richard Palitti has a diverse set of experiences in program management, customer service, and sales.

Richard Palitti received their education from 2012 to 2017 at Macomb Community College, where they studied marketing. Subsequently, from 2017 to 2021, they attended Wayne State University Mike Ilitch School of Business. During this time, Richard pursued a dual major in Marketing and Global Supply Chain Management, leading to their Bachelor of Science in Business Administration degree.