Brendan Grant

Brendan Grant is an experienced professional in patient financial care and customer support management. Currently serving as Senior Manager of Patient Financial Care at Waystar since November 2022, Brendan leads support teams and drives process improvement. Previous roles include Technical Support Manager and Lead Support Specialist at Hummingbird, where Brendan developed staffing plans and enhanced customer support workflows. Brendan has also held managerial positions at Waystar and Ciox Health, focusing on customer experience and training initiatives, and has a comprehensive background in customer service from earlier roles at LogistiCare, T-Mobile, Starbucks Coffee Company, and Wal-Mart. Brendan is currently pursuing a Bachelor's degree in Health Services from the University of the People, building on a foundation in culinary arts and high school education.